Common questions
Short, straight answers. If yours is not here, write to contact@origincraft.us.
What does "sealed at origin" mean?
The producer bags and seals each batch before it leaves origin. Nothing is opened, blended, or repacked on the way to you. The bag we sell is the bag that left the farm gate.
Which grade should I pick?
Choose by what you are making. Grade A is the appearance grade: supple, higher-moisture pods that split cleanly and scrape without crumbling, made for custard, ice cream, and pastry cream. Grade B carries less water (more vanilla per pound of bag weight) and is the one to pick for extract. Both are in the pantry now, and the journal has the full comparison.
Why Uganda and not Madagascar?
Madagascar is the default: most of the world’s vanilla is grown there, and it is a fine origin. We chose our batch over the label: the beans we selected run bold and dark, with the rich, chocolatey depth we wanted. When a Madagascar batch earns its spot, we will carry that too.
Why do you sell so few products?
On purpose. Every ingredient we carry has to come from one origin, one batch, sealed at the source, and we import each one ourselves. Five more ingredients are planned, and each joins the pantry when the right batch does, not before.
What is on the ingredients panel?
One line. Vanilla beans. No sugar, starch, or carrier.
Do you blend origins?
No. We work one origin at a time and keep each batch separate, from the farm to your kitchen.
How big are the pods?
Each listing shows the numbers for its batch in the spec table. Current batches run 15 to 20 cm.
How should I store vanilla beans?
Once opened, move them to an airtight jar. Room temperature, out of the light. Skip the refrigerator, which pulls moisture out of the pod. The storage guide covers freezing, shelf life, and reviving a dried pod.
How do I make vanilla extract?
Split five or six beans, cover them with a cup of vodka, and wait at least two months, shaking the jar now and then; it keeps improving for a year. The extract guide has the full method, ratios, and tips.
Can I return a bag?
Unopened bags, within 30 days. The details live in our refund policy.
What does shipping cost?
Nothing. Free US shipping on every order, no minimum. Orders ship within 1 to 2 business days.
Is there a discount on my first order?
Yes. Sign up for email and we send a one-time code for an additional 10% off your first order. It works on everything in the pantry, sale prices included, and if a creator sent you here with their code, the two combine. After that, we only write when there is something worth sharing.
How does bulk ordering work?
Send the bulk form with the product, volume, and timeline. We reply with availability, specifications, and packaging options, usually within one business day. The same batch scales from a sample to a production floor.
Are your imports FDA-cleared?
Yes. Our imports are FDA-cleared and come from an FDA-registered supplier facility.